How much does shipping cost?

We offer flat-rate shipping in the UAE, Europe and North America.

Why do you charge for shipping?

We directly ship our products from the heart of Turkiye. The cost of shipping is a lot higher and to provide our customers a resonable price are absorbing additional cost in our business.

Where did my order ship from?

All URMarka items are shipped directly to the consumer from our warehouse in Konya, Turkiye.

How can customers initiate a return or exchange?

Customers can initiate a return or exchange by contacting the company's customer service team via email at shipping@urmarka.com. They will need to provide their order number, reason for the return or exchange, and the shipping address for the return.

Are duties/taxes and brokerage fees only charged on the merchandise?

Duties/taxes and any applicable brokerage fees apply to the entire amount of the order, including shipping and handling fees. URMarka does not set these fees. The government of the designated shipping destination determines duties/taxes and brokerage fees.

What if I refuse delivery on an international package?

If you refuse delivery on an international order the package will be abandoned at the border. Because the package will not be submitted back to URMarka you will not be refunded for your purchase. Please review international orders very carefully to ensure that you have selected the correct color and size and are willing to accept the duties/taxes and brokerage fees as we cannot cancel an order once it has been placed.

What's your return policy?

In order to be eligible for a refund, you have to return the goods within 7 days of your product delivery. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.You the customer are responsible for any return shipping charges. You the customer is responsible for purchasing the return shipping label, as well as coordinating return shipping logistics with the carrier.Read More

What are the costs associated with returns and exchanges?

Customers are responsible for all return shipping charges, including the cost of the return label and any associated carrier fees. There is also a $5 restocking fee per item for all returned or exchanged items.

What are the items that are not eligible for return or exchange?

Final sale items, undergarments, socks, open items not in their original packaging, and items without original price and instruction tags are not eligible for return or exchange

Do you offer price matching?

No, URMarka does not price match with other retailers or website offers. Additionally, we do not adjust pricing of previous purchases to match promotional pricing.

Who calculated the duties/taxes and brokerage fees?

The amount that needs to be collected is calculated by the Shipping courier in accordance with the government regulations for the country that the item is being shipped to. These fees are collected by the courier prior to delivery then submitted to the appropriate agencies by the courier as determined by law.

Who is responsible for duties/taxes and brokerage fees on international shipments?

The recipient of the package is responsible for these fees. These fees are not included in the pricing or shipping/handling charges on our website. Except for the UK, Netherlands, Belgium and France. It is strongly recommended to check with your local agency for an estimate of these fees prior to placing the order.

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Explore Our New Arrivals

Don’t miss out on the latest fashion trends. Explore our newest arrivals and find the perfect outfits & accessories.

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Women's Collection

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Women's Collection

4 Pair Sneaker Socks – PYBC
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Plain Pink Soft Cotton Jazz Scarf – Women’s Essential
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Dark Coal Canvas Bag
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Cherry Soft Cotton Jazz Scarf – Women’s Essential
CAD$ 29.99 Add to cart
Olive Canvas Bag
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Mustard Yellow Soft Cotton Jazz Scarf – Women’s Essential
CAD$ 29.99 Add to cart

Baby Girl's Collection

Meow-velous Kitty Cat Baby Girl Set
CAD$ 34.99 Select options This product has multiple variants. The options may be chosen on the product page
Elegant Floral Collar Baby Girl Set
CAD$ 34.99 Select options This product has multiple variants. The options may be chosen on the product page
Hoppy Bunny Baby Girl Set
CAD$ 34.99 Select options This product has multiple variants. The options may be chosen on the product page
Floral Delight Baby Girl Set
CAD$ 34.99 Select options This product has multiple variants. The options may be chosen on the product page
Adorable Girl Bow Bliss Leggings with Criss Cross
CAD$ 14.99 Select options This product has multiple variants. The options may be chosen on the product page
Cute Girl Bow Delight Leggings with Chic Stripes
CAD$ 14.99 Select options This product has multiple variants. The options may be chosen on the product page

Baby Boy's Collection

Rainbow Teddy Baby Set
CAD$ 34.99 Select options This product has multiple variants. The options may be chosen on the product page
Sunny Teddy Yellow Baby Set
CAD$ 34.99 Select options This product has multiple variants. The options may be chosen on the product page
Cuddle-Me Teddy Blue Baby Set
CAD$ 34.99 Select options This product has multiple variants. The options may be chosen on the product page
Roaring Tiger Baby Clothes
CAD$ 34.99 Select options This product has multiple variants. The options may be chosen on the product page
Dreamy Elephant Pajamas
CAD$ 34.99 Select options This product has multiple variants. The options may be chosen on the product page
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Cart

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Olive Canvas Bag

Russet Canvas Bag

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Elegant Floral Collar Baby Girl Set

Hoppy Bunny Baby Girl Set

Floral Delight Baby Girl Set

Rainbow Teddy Baby Set

Sunny Teddy Yellow Baby Set

Cuddle-Me Teddy Blue Baby Set

Roaring Tiger Baby Clothes

Dreamy Elephant Pajamas

Baby Elephant Adventure Outfit

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Adorable Girl Bow Bliss Leggings with Criss Cross

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Explore Our New Arrivals

SHOP BY COLLECTION

Baby Girl Collection

Women's Collection

Baby Boy Collection

BRANDS

Women's Collection

4 Pair Sneaker Socks – PYBC

Plain Pink Soft Cotton Jazz Scarf – Women’s Essential

Dark Coal Canvas Bag

Cherry Soft Cotton Jazz Scarf – Women’s Essential

Olive Canvas Bag

Mustard Yellow Soft Cotton Jazz Scarf – Women’s Essential

Baby Girl's Collection

Meow-velous Kitty Cat Baby Girl Set

Elegant Floral Collar Baby Girl Set

Hoppy Bunny Baby Girl Set

Floral Delight Baby Girl Set

Adorable Girl Bow Bliss Leggings with Criss Cross

Cute Girl Bow Delight Leggings with Chic Stripes

Baby Boy's Collection

Rainbow Teddy Baby Set

Sunny Teddy Yellow Baby Set

Cuddle-Me Teddy Blue Baby Set

Roaring Tiger Baby Clothes

Dreamy Elephant Pajamas

Baby Elephant Adventure Outfit

How much does shipping cost?

Why do you charge for shipping?

Where did my order ship from?

How can customers initiate a return or exchange?

Are duties/taxes and brokerage fees only charged on the merchandise?

What if I refuse delivery on an international package?

What's your return policy?

What are the costs associated with returns and exchanges?

What are the items that are not eligible for return or exchange?

Do you offer price matching?

Who calculated the duties/taxes and brokerage fees?

Who is responsible for duties/taxes and brokerage fees on international shipments?

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