EXCHANGE POLICY
EXCHANGE POLICY
Product can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 7 days of product delivery. Exchanges exceeding 7 days will not be processed.
In order to be eligible for exchanges make sure that these following conditions are met:
- Product must be returned in its original packaging
- Product wasn’t used or damaged
- Product must include original tags (if applicable)
- Product must have the receipt or proof of purchase
You are required to ship back the product for the item to be inspected and replaced; at your own cost.
Your exchanged product will be processed Once items are received and conditions confirmed.
You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.
You are responsible for any return shipping charges. You the customer is responsible for purchasing the return shipping label, as well as coordinating return shipping logistics with the carrier.
UR Marka may reject the Exchange product if there is damage to the product and/or product packaging. If a returned product is rejected, no refund will be issued to the customer, and the customer may choose to have the product shipped back to them at their own cost. If the customer chooses not to ship the product back to them, Ur Marka will recycle or dispose of the product.
You are responsible for any return shipping charges. You the customer is responsible for purchasing the return shipping label, as well as coordinating return shipping logistics with the carrier.
Final Sales item, Undergarments, socks, any open items not in their original packing, and items without original price & instruction tags.