We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either replace it, or credit your account. You are eligible for a REFUND or EXCHANGE which are subject to the below terms:

You are responsible for any return shipping charges. You the customer is responsible for purchasing the return shipping label, as well as coordinating return shipping logistics with the carrier.

If the product will be refunded, returned, or exchanged; there will be charge on Shipping Fee of Cost of return Label OR a Carrier by Customer choice for return shipping, Return Handling Fee of $5 per item per item, and Restocking Fee of $5 per item per item, which would be applied through a total reduced refund or credit.

Please note we do not ship to PO Boxes so please provide a physical address during checkout.

SALE ITEMS

All purchases of SALE items are final and cannot be returned or exchanged (unless faulty).

All Items are eligible for return exempt the products that are: Final Sales item, Undergarments, socks, any open items not in their original packing, and items without original price & instruction tags

You are always required to ship back the items by following the shipping instruction:

In case you need to ship the products using any carrier of your choice, please use the following shipping address:

 

Orhangazi Mah.

Büyük kumköprü CAD no – 192 / 4

Karatay, Konya

Turkiye

42020

 

You are required to ship back the product for the item to be inspected and replaced; at your own cost.

Please make sure to include the return slip in the package.

The Carrier used by Customer for return shipping must take no longer than 5 business days to reach us on our above mentioned address, no refund will be issued to the customer.

Please note that any shipping fees and additional charges you may have paid in connection with your purchase are non-refundable.

UR Marka may reject the returned product if there is damage to the product and/or product packaging. If a returned product is rejected, no refund will be issued to the customer, and the customer may choose to have the product shipped back to them at their own cost. If the customer chooses not to ship the product back to them, Ur Marka will recycle or dispose of the product.