IMPORT/CUSTOMS & DUTY FEES POLICY

Customers are responsible for any customs and duty fees, which may be assessed to your order once it arrives in the destination country. Ur Marka does not include any coverage for customs or duty fees in quoted shipping costs, or at any point in our checkout or billing process.

Refunds for any import/customs/duty fees charged to you at the time of import or delivery should be sought through your local customs bureau. Ur Marka cannot provide any coverage for this.

If you have any questions related to customs, duty, and import charges, please contact your local customs office prior to ordering.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: shipping@urmarka.com

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.